How to cancel Microsoft 365
This guide shows how to cancel, unsubscribe from, or stop your Microsoft 365 subscription — on iPhone, Android or the web — and how to turn off auto-renewal so you're not charged again.
| Difficulty | Medium — Some retention hoops to jump through. |
|---|---|
| Time needed | ~5 minutes |
| Cancel via | Website |
| Category | Software |
| Official page | Microsoft 365 cancel page |
How to cancel Microsoft 365: step-by-step
The cancel button only exists where the charge comes from. Check your card statement: APPLE.COM/BILL → use Apple, GOOGLE * → use Google Play, otherwise you were billed directly by Microsoft 365.
Billed through an app store? Tap to expand the right steps:
Subscribed on an iPhone or iPad? Cancel via the App Store
- Open Settings on your iPhone or iPad and tap your name at the top.
- Tap Subscriptions.
- Tap Microsoft 365, then tap Cancel Subscription and confirm.
- No "Cancel" button here means you were not billed through Apple — use the direct method above.
Subscribed on Android? Cancel via Google Play
- Open the Google Play Store app and tap your profile icon (top right).
- Tap Payments & subscriptions → Subscriptions.
- Select Microsoft 365, then tap Cancel subscription and follow the prompts.
- On a computer you can do the same at play.google.com/store/account/subscriptions.
More detail: cancelling on iPhone · on Android
Cancel directly on Microsoft 365 (web / account)
- Sign in at account.microsoft.com/services with the Microsoft account that owns the plan.
- Find Microsoft 365 → Manage.
- Select Cancel subscription (or Turn off recurring billing).
- Follow the prompts and confirm.
- Verify recurring billing is off.
Open Microsoft 365’s cancel page →
⚠️ Watch out for
- After cancelling, Office apps drop to read-only and OneDrive storage above the free tier is reduced.
- Bought via the App Store or a retailer card? Manage it there instead.
How to cancel Microsoft 365 — FAQ
Can I get a refund on Microsoft 365?
If you recently renewed and haven’t used it much, Microsoft may offer a prorated refund when you cancel — check the cancellation screen or contact support.
How do I cancel Microsoft 365 on iPhone or Android?
If you signed up directly, you can cancel Microsoft 365 from any phone or computer browser in your account settings. If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions screen instead — deleting the Microsoft 365 app does not stop the billing.
How do I unsubscribe from Microsoft 365 without being charged again?
Cancel before your next renewal date. Microsoft 365 keeps your access until the end of the period you've already paid for, and once cancellation is confirmed you won't be billed again. Turning off auto-renewal has the same effect.
Can I cancel Microsoft 365 without logging in or without account access?
If you can't log in, recover your account first — or cancel where you're billed. The Apple App Store, Google Play or PayPal can stop the payment even without Microsoft 365 account access. As a last resort, ask your bank to block the recurring charge.
Still being charged?
If Microsoft 365 won’t let you cancel, send a certified cancellation letter (it’s legally binding), then dispute the charge with your bank and file an FTC complaint.
Last reviewed June 2026. Steps can change — confirm on the service’s official site.