How to cancel Amazon Prime
This guide shows how to cancel, unsubscribe from, or stop your Amazon Prime subscription — on iPhone, Android or the web — and how to turn off auto-renewal so you're not charged again.
| Difficulty | Medium — Some retention hoops to jump through. |
|---|---|
| Time needed | ~4 minutes |
| Cancel via | Website, App |
| Category | Shopping |
| Official page | Amazon Prime cancel page |
How to cancel Amazon Prime: step-by-step
Amazon Prime bills you directly, so cancel in your account — there's no App Store or Google Play subscription to stop.
Cancel directly on Amazon Prime (web / account)
- Sign in at amazon.com → Account & Lists → Prime Membership (or “Memberships & Subscriptions”).
- Click Manage Membership → End Membership (or “Update, cancel and more”).
- Decline the offers Amazon shows to keep you (these are intentional friction).
- Continue clicking End Membership / Cancel until you see a final confirmation.
- Note the date your benefits end.
Open Amazon Prime’s cancel page →
⚠️ Watch out for
- Amazon may offer a partial refund if you haven’t used Prime benefits in the current period — take it if offered.
- The FTC sued Amazon over Prime’s confusing cancellation flow; expect multiple screens designed to make you stop.
How to cancel Amazon Prime — FAQ
Can I get a refund on Amazon Prime?
If you haven’t used Prime shipping or benefits in the current term, Amazon often refunds the annual fee. Used benefits usually mean a pro-rated or no refund.
How do I cancel Amazon Prime on iPhone or Android?
If you signed up directly, you can cancel Amazon Prime from any phone or computer browser in your account settings. If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions screen instead — deleting the Amazon Prime app does not stop the billing.
How do I unsubscribe from Amazon Prime without being charged again?
Cancel before your next renewal date. Amazon Prime keeps your access until the end of the period you've already paid for, and once cancellation is confirmed you won't be billed again. Turning off auto-renewal has the same effect.
Can I cancel Amazon Prime without logging in or without account access?
If you can't log in, recover your account first — or cancel where you're billed. The Apple App Store, Google Play or PayPal can stop the payment even without Amazon Prime account access. As a last resort, ask your bank to block the recurring charge.
Still being charged?
If Amazon Prime won’t let you cancel, send a certified cancellation letter (it’s legally binding), then dispute the charge with your bank and file an FTC complaint.
Last reviewed June 2026. Steps can change — confirm on the service’s official site.