How to cancel Planet Fitness
This guide shows how to cancel, unsubscribe from, or stop your Planet Fitness subscription — on iPhone, Android or the web — and how to turn off auto-renewal so you're not charged again.
| Difficulty | Hard — Phone, letter, or in-person required. |
|---|---|
| Time needed | ~20 minutes |
| Cancel via | In person, Certified letter |
| Category | Gym |
| Official page | Planet Fitness cancel page |
How to cancel Planet Fitness: step-by-step
Planet Fitness bills you directly, so cancel in your account — there's no App Store or Google Play subscription to stop.
Cancel directly on Planet Fitness (web / account)
- Identify your “home club” — the location where you signed up. Only it can process a cancellation.
- Option A (fastest): visit that club in person and ask to cancel; bring ID and your keytag/member number.
- Option B: send a certified letter (with return receipt) to the home club stating your name, member ID, and request to cancel.
- Keep the dated receipt or letter tracking as proof.
- Watch your bank statement for one more billing cycle to confirm charges stop.
Open Planet Fitness’s cancel page →
⚠️ Watch out for
- There is often a $58 annual fee and a cancellation/early-termination fee if you’re inside a commitment period.
- Cancelling does not refund the annual fee if it has already billed.
- Email and app cancellations are usually not accepted — get written proof.
How to cancel Planet Fitness — FAQ
Can I cancel Planet Fitness online or by phone?
Generally no. Most clubs require in-person cancellation or a certified letter to your home club. Phone and email requests are typically refused.
Is the certified-letter requirement legal?
Yes, where the contract you signed specifies it. Some states’ auto-renewal laws give you more options — check your state’s rules.
How do I cancel Planet Fitness on iPhone or Android?
If you signed up directly, you can cancel Planet Fitness from any phone or computer browser in your account settings. If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions screen instead — deleting the Planet Fitness app does not stop the billing.
How do I unsubscribe from Planet Fitness without being charged again?
Cancel before your next renewal date. Planet Fitness keeps your access until the end of the period you've already paid for, and once cancellation is confirmed you won't be billed again. Turning off auto-renewal has the same effect.
Can I cancel Planet Fitness without logging in or without account access?
If you can't log in, recover your account first — or cancel where you're billed. The Apple App Store, Google Play or PayPal can stop the payment even without Planet Fitness account access. As a last resort, ask your bank to block the recurring charge.
How do I get a refund or stop being charged by Planet Fitness?
Turn off auto-renewal or cancel first so no new charges occur. For money already taken, request a refund from Planet Fitness (or from Apple/Google if you were billed there). If they refuse and you cancelled in time, dispute the charge with your bank.
Still being charged?
If Planet Fitness won’t let you cancel, send a certified cancellation letter (it’s legally binding), then dispute the charge with your bank and file an FTC complaint.
Last reviewed June 2026. Steps can change — confirm on the service’s official site.