How to cancel Max (HBO Max)
Quick answer: Cancel Max where you signed up — directly on max.com if you subscribed there, otherwise through your app store or provider.
| Difficulty | Easy — A couple of clicks online. |
|---|---|
| Time needed | ~3 minutes |
| Cancel via | Website, App |
| Category | Streaming |
| Official page | Max (HBO Max) cancel page |
Step-by-step
- Sign in at max.com from a browser.
- Click your profile icon → Settings → Subscription / Billing Information.
- Select Manage Subscription → Cancel Subscription.
- Confirm cancellation; access continues until the end of the period.
- If you can’t see a cancel option, you likely subscribed via Apple/Google/Amazon/Roku — cancel there.
Open Max (HBO Max)’s cancel page →
⚠️ Watch out for
- Cancelling on max.com does nothing if you actually pay through a third party — check your receipts.
- No partial refunds.
FAQ
Why is there no cancel button on Max?
Because you subscribed through a third party (Apple, Google, Amazon, Roku, or a cable provider). Cancel in that platform’s subscription settings.
Still being charged?
If Max (HBO Max) won’t let you cancel, send a certified cancellation letter (it’s legally binding), then dispute the charge with your bank and file an FTC complaint.
Last reviewed June 2026. Steps can change — confirm on the service’s official site.