How to cancel Max (HBO Max)
This guide shows how to cancel, unsubscribe from, or stop your Max (HBO Max) subscription — on iPhone, Android or the web — and how to turn off auto-renewal so you're not charged again.
| Difficulty | Easy — A couple of clicks online. |
|---|---|
| Time needed | ~3 minutes |
| Cancel via | Website, App |
| Category | Streaming |
| Official page | Max (HBO Max) cancel page |
How to cancel Max (HBO Max): step-by-step
The cancel button only exists where the charge comes from. Check your card statement: APPLE.COM/BILL → use Apple, GOOGLE * → use Google Play, otherwise you were billed directly by Max (HBO Max).
Billed through an app store? Tap to expand the right steps:
Subscribed on an iPhone or iPad? Cancel via the App Store
- Open Settings on your iPhone or iPad and tap your name at the top.
- Tap Subscriptions.
- Tap Max (HBO Max), then tap Cancel Subscription and confirm.
- No "Cancel" button here means you were not billed through Apple — use the direct method above.
Subscribed on Android? Cancel via Google Play
- Open the Google Play Store app and tap your profile icon (top right).
- Tap Payments & subscriptions → Subscriptions.
- Select Max (HBO Max), then tap Cancel subscription and follow the prompts.
- On a computer you can do the same at play.google.com/store/account/subscriptions.
More detail: cancelling on iPhone · on Android
Cancel directly on Max (HBO Max) (web / account)
- Sign in at max.com from a browser.
- Click your profile icon → Settings → Subscription / Billing Information.
- Select Manage Subscription → Cancel Subscription.
- Confirm cancellation; access continues until the end of the period.
- If you can’t see a cancel option, you likely subscribed via Apple/Google/Amazon/Roku — cancel there.
Open Max (HBO Max)’s cancel page →
⚠️ Watch out for
- Cancelling on max.com does nothing if you actually pay through a third party — check your receipts.
- No partial refunds.
How to cancel Max (HBO Max) — FAQ
Why is there no cancel button on Max?
Because you subscribed through a third party (Apple, Google, Amazon, Roku, or a cable provider). Cancel in that platform’s subscription settings.
How do I cancel Max (HBO Max) on iPhone or Android?
If you signed up directly, you can cancel Max (HBO Max) from any phone or computer browser in your account settings. If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions screen instead — deleting the Max (HBO Max) app does not stop the billing.
How do I unsubscribe from Max (HBO Max) without being charged again?
Cancel before your next renewal date. Max (HBO Max) keeps your access until the end of the period you've already paid for, and once cancellation is confirmed you won't be billed again. Turning off auto-renewal has the same effect.
Can I cancel Max (HBO Max) without logging in or without account access?
If you can't log in, recover your account first — or cancel where you're billed. The Apple App Store, Google Play or PayPal can stop the payment even without Max (HBO Max) account access. As a last resort, ask your bank to block the recurring charge.
How do I get a refund or stop being charged by Max (HBO Max)?
Turn off auto-renewal or cancel first so no new charges occur. For money already taken, request a refund from Max (HBO Max) (or from Apple/Google if you were billed there). If they refuse and you cancelled in time, dispute the charge with your bank.
Still being charged?
If Max (HBO Max) won’t let you cancel, send a certified cancellation letter (it’s legally binding), then dispute the charge with your bank and file an FTC complaint.
Last reviewed June 2026. Steps can change — confirm on the service’s official site.