How to cancel The New York Times
Quick answer: The NYT famously makes you talk to an agent to cancel — there’s no simple online button for many subscribers.
| Difficulty | Hard — Phone, letter, or in-person required. |
|---|---|
| Time needed | ~10 minutes |
| Cancel via | Phone, Chat |
| Category | News |
| Official page | The New York Times cancel page |
Step-by-step
- Go to nytimes.com → your account → Manage Subscription / Cancel.
- Many accounts are routed to live chat or a phone call rather than a one-click cancel.
- Start the chat (often the fastest) or call NYT customer care during listed hours.
- Clearly state you want to cancel and decline retention discounts.
- Get a cancellation confirmation number or email and save it.
Open The New York Times’s cancel page →
⚠️ Watch out for
- Agents will offer steep discounts to keep you — it’s optional.
- Cancel a few days before renewal, not after, to avoid the next charge.
- If you subscribed via Apple/Google, cancel there instead.
FAQ
Can I cancel the New York Times without calling?
Often you can use live chat instead of phone, which is faster. A pure self-serve online cancel isn’t available for all plans.
Still being charged?
If The New York Times won’t let you cancel, send a certified cancellation letter (it’s legally binding), then dispute the charge with your bank and file an FTC complaint.
Last reviewed June 2026. Steps can change — confirm on the service’s official site.