How to cancel The New York Times
This guide shows how to cancel, unsubscribe from, or stop your The New York Times subscription — on iPhone, Android or the web — and how to turn off auto-renewal so you're not charged again.
| Difficulty | Hard — Phone, letter, or in-person required. |
|---|---|
| Time needed | ~10 minutes |
| Cancel via | Phone, Chat |
| Category | News |
| Official page | The New York Times cancel page |
How to cancel The New York Times: step-by-step
The New York Times bills you directly, so cancel in your account — there's no App Store or Google Play subscription to stop.
Cancel directly on The New York Times (web / account)
- Go to nytimes.com → your account → Manage Subscription / Cancel.
- Many accounts are routed to live chat or a phone call rather than a one-click cancel.
- Start the chat (often the fastest) or call NYT customer care during listed hours.
- Clearly state you want to cancel and decline retention discounts.
- Get a cancellation confirmation number or email and save it.
Open The New York Times’s cancel page →
⚠️ Watch out for
- Agents will offer steep discounts to keep you — it’s optional.
- Cancel a few days before renewal, not after, to avoid the next charge.
- If you subscribed via Apple/Google, cancel there instead.
How to cancel The New York Times — FAQ
Can I cancel the New York Times without calling?
Often you can use live chat instead of phone, which is faster. A pure self-serve online cancel isn’t available for all plans.
How do I cancel The New York Times on iPhone or Android?
If you signed up directly, you can cancel The New York Times from any phone or computer browser in your account settings. If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions screen instead — deleting the The New York Times app does not stop the billing.
How do I unsubscribe from The New York Times without being charged again?
Cancel before your next renewal date. The New York Times keeps your access until the end of the period you've already paid for, and once cancellation is confirmed you won't be billed again. Turning off auto-renewal has the same effect.
Can I cancel The New York Times without logging in or without account access?
If you can't log in, recover your account first — or cancel where you're billed. The Apple App Store, Google Play or PayPal can stop the payment even without The New York Times account access. As a last resort, ask your bank to block the recurring charge.
How do I get a refund or stop being charged by The New York Times?
Turn off auto-renewal or cancel first so no new charges occur. For money already taken, request a refund from The New York Times (or from Apple/Google if you were billed there). If they refuse and you cancelled in time, dispute the charge with your bank.
Still being charged?
If The New York Times won’t let you cancel, send a certified cancellation letter (it’s legally binding), then dispute the charge with your bank and file an FTC complaint.
Last reviewed June 2026. Steps can change — confirm on the service’s official site.