How to cancel Peloton
This guide shows how to cancel, unsubscribe from, or stop your Peloton subscription — on iPhone, Android or the web — and how to turn off auto-renewal so you're not charged again.
| Difficulty | Medium — Some retention hoops to jump through. |
|---|---|
| Time needed | ~8 minutes |
| Cancel via | Website, Phone |
| Category | Fitness |
| Official page | Peloton cancel page |
How to cancel Peloton: step-by-step
The cancel button only exists where the charge comes from. Check your card statement: APPLE.COM/BILL → use Apple, GOOGLE * → use Google Play, otherwise you were billed directly by Peloton.
Billed through an app store? Tap to expand the right steps:
Subscribed on an iPhone or iPad? Cancel via the App Store
- Open Settings on your iPhone or iPad and tap your name at the top.
- Tap Subscriptions.
- Tap Peloton, then tap Cancel Subscription and confirm.
- No "Cancel" button here means you were not billed through Apple — use the direct method above.
Subscribed on Android? Cancel via Google Play
- Open the Google Play Store app and tap your profile icon (top right).
- Tap Payments & subscriptions → Subscriptions.
- Select Peloton, then tap Cancel subscription and follow the prompts.
- On a computer you can do the same at play.google.com/store/account/subscriptions.
More detail: cancelling on iPhone · on Android
Cancel directly on Peloton (web / account)
- Sign in at members.onepeloton.com → tap your profile → Membership / Subscriptions.
- For the App Membership bought via Apple/Google, cancel in that app store instead.
- For the All-Access (Bike/Tread) Membership, select Manage → Cancel Membership.
- Follow the prompts; if the option is hidden, contact Peloton support to cancel.
- Save the confirmation and check your next statement.
⚠️ Watch out for
- All-Access is tied to the equipment account — cancelling stops most on-equipment classes.
- Pausing (up to 3 months) is offered as an alternative to cancelling.
How to cancel Peloton — FAQ
What happens to my Peloton Bike if I cancel?
You keep the hardware, but without All-Access you lose live/on-demand classes and tracking; “Just Ride/Run” basic modes remain.
How do I cancel Peloton on iPhone or Android?
If you signed up directly, you can cancel Peloton from any phone or computer browser in your account settings. If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions screen instead — deleting the Peloton app does not stop the billing.
How do I unsubscribe from Peloton without being charged again?
Cancel before your next renewal date. Peloton keeps your access until the end of the period you've already paid for, and once cancellation is confirmed you won't be billed again. Turning off auto-renewal has the same effect.
Can I cancel Peloton without logging in or without account access?
If you can't log in, recover your account first — or cancel where you're billed. The Apple App Store, Google Play or PayPal can stop the payment even without Peloton account access. As a last resort, ask your bank to block the recurring charge.
How do I get a refund or stop being charged by Peloton?
Turn off auto-renewal or cancel first so no new charges occur. For money already taken, request a refund from Peloton (or from Apple/Google if you were billed there). If they refuse and you cancelled in time, dispute the charge with your bank.
Still being charged?
If Peloton won’t let you cancel, send a certified cancellation letter (it’s legally binding), then dispute the charge with your bank and file an FTC complaint.
Last reviewed June 2026. Steps can change — confirm on the service’s official site.