How to cancel The Wall Street Journal
This guide shows how to cancel, unsubscribe from, or stop your The Wall Street Journal subscription — on iPhone, Android or the web — and how to turn off auto-renewal so you're not charged again.
| Difficulty | Hard — Phone, letter, or in-person required. |
|---|---|
| Time needed | ~12 minutes |
| Cancel via | Phone, Chat |
| Category | News |
| Official page | The Wall Street Journal cancel page |
How to cancel The Wall Street Journal: step-by-step
The Wall Street Journal bills you directly, so cancel in your account — there's no App Store or Google Play subscription to stop.
Cancel directly on The Wall Street Journal (web / account)
- Sign in at wsj.com → your account → Manage/Cancel Subscription.
- You’ll usually be directed to call WSJ Customer Service or use live chat.
- State plainly that you want to cancel and decline the discount offers.
- Cancel before your renewal date to avoid the next charge.
- Record the confirmation number and effective date.
Open The Wall Street Journal’s cancel page →
⚠️ Watch out for
- Retention agents push steep “stay” discounts — optional.
- If you subscribed via Apple, cancel in iOS subscriptions instead.
How to cancel The Wall Street Journal — FAQ
Can I cancel the WSJ online?
Many WSJ plans route you to phone or chat to finish cancellation; chat is usually quicker than calling.
How do I cancel The Wall Street Journal on iPhone or Android?
If you signed up directly, you can cancel The Wall Street Journal from any phone or computer browser in your account settings. If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions screen instead — deleting the The Wall Street Journal app does not stop the billing.
How do I unsubscribe from The Wall Street Journal without being charged again?
Cancel before your next renewal date. The Wall Street Journal keeps your access until the end of the period you've already paid for, and once cancellation is confirmed you won't be billed again. Turning off auto-renewal has the same effect.
Can I cancel The Wall Street Journal without logging in or without account access?
If you can't log in, recover your account first — or cancel where you're billed. The Apple App Store, Google Play or PayPal can stop the payment even without The Wall Street Journal account access. As a last resort, ask your bank to block the recurring charge.
How do I get a refund or stop being charged by The Wall Street Journal?
Turn off auto-renewal or cancel first so no new charges occur. For money already taken, request a refund from The Wall Street Journal (or from Apple/Google if you were billed there). If they refuse and you cancelled in time, dispute the charge with your bank.
Still being charged?
If The Wall Street Journal won’t let you cancel, send a certified cancellation letter (it’s legally binding), then dispute the charge with your bank and file an FTC complaint.
Last reviewed June 2026. Steps can change — confirm on the service’s official site.