How to cancel eDreams Prime
This guide shows how to cancel, unsubscribe from, or stop your eDreams Prime subscription — on iPhone, Android or the web — and how to turn off auto-renewal so you're not charged again.
| Difficulty | Hard — Phone, letter, or in-person required. |
|---|---|
| Time needed | ~10 minutes |
| Cancel via | Website, Phone |
| Category | Platform |
| Official page | eDreams Prime cancel page |
How to cancel eDreams Prime: step-by-step
eDreams Prime bills you directly, so cancel in your account — there's no App Store or Google Play subscription to stop.
Cancel directly on eDreams Prime (web / account)
- Log in at edreams.com (or the eDreams app) with the account you booked with.
- Open “My Area” / your profile and go to the “Prime” or “Membership” section.
- Choose “Cancel membership” / “Do not renew” and confirm.
- If you can’t find the option, contact eDreams customer service and ask — in writing — to cancel Prime and stop auto-renewal.
- Save the confirmation: Prime renews automatically and refunds are limited.
Open eDreams Prime’s cancel page →
⚠️ Watch out for
- A free or €1 Prime trial converts to a full-price yearly charge if you don’t cancel before it ends.
- Prime may be tied to the email you used at booking — check older confirmation emails if you can’t locate it.
- The same Prime membership is sold via Opodo and Gotogate (same company) — cancel on whichever site you signed up.
How to cancel eDreams Prime — FAQ
Why was I charged by eDreams when I only booked one flight?
You likely opted into a Prime trial at checkout, which auto-renews into a yearly fee. Cancel Prime in your account to stop it.
Can I get a refund for eDreams Prime?
Refunds are limited and case-by-case. Cancel immediately, request a refund in writing, and dispute the charge with your bank if it was unauthorised.
How do I cancel eDreams Prime on iPhone or Android?
If you signed up directly, you can cancel eDreams Prime from any phone or computer browser in your account settings. If you subscribed through the Apple App Store or Google Play, cancel in that store's Subscriptions screen instead — deleting the eDreams Prime app does not stop the billing.
How do I unsubscribe from eDreams Prime without being charged again?
Cancel before your next renewal date. eDreams Prime keeps your access until the end of the period you've already paid for, and once cancellation is confirmed you won't be billed again. Turning off auto-renewal has the same effect.
Can I cancel eDreams Prime without logging in or without account access?
If you can't log in, recover your account first — or cancel where you're billed. The Apple App Store, Google Play or PayPal can stop the payment even without eDreams Prime account access. As a last resort, ask your bank to block the recurring charge.
Still being charged?
If eDreams Prime won’t let you cancel, send a certified cancellation letter (it’s legally binding), then dispute the charge with your bank and file an FTC complaint.
Last reviewed June 2026. Steps can change — confirm on the service’s official site.